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Senior Customer Service Representative | Customer Service Representative in Other Art & Media 1

This listing was posted on ListedBuy.

Senior Customer Service Representative

Location:
Coatham Mundeville
Description:

SENIOR CUSTOMER SERVICES REPRESENTATIVE: FIXED TERM CONTRACT 12 MONTHS RESPONSIBILITIES As our Senior Customer Services Representative, you are responsible for the day: to: day operational tasks in managing customer orders and queries for the UKI Luxury and Beauty division. In addition to your external collaboration, you will be working closely with internal stakeholders such as Sales, Supply, Finance and Physical Distribution. This is an exciting opportunity to break into the world of a fast: paced UK business. In this role you will be responsible for daily managing of customers and orders, working on customer relationships to drive growth and owning customers accounts end to end. Your main focus: stylemargin: bottom:13.0px:Running and managing daily/weekly/monthly reports: Supporting of customer claims: Liaising with Physical Distribution/Transport: Collaborating with internal stakeholders: Covering for colleagues during absence and holidays: Leadership of resolving order related issues: Driving innovation and efficiencies: Month: /Quarter end management: On Time Shipment: Customer Measured Service YOU ARE A COTY FIT You like to work in a team as well as independently. As an experienced senior customer services representative, you have a strong mentality with a positive attitude, and you get energy from working in a fast: paced, diverse, and international environment. Other than that, you have: stylemargin: bottom:11.0px:Excellent communication skills : The ability to problem solve and manage ambiguity.Good collaboration with internal and external partners/customers: The ability to independently execute the work that is assigned : The ability to manage significant workload with great attention to detail: The ability to follow processes and identify how to resolve issues OUR BENEFITS As our Senior Customer Services Representative some of the benefits you will receive are: stylemargin: bottom:11.0px:A salary that matches your knowledge and experience:. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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