This listing was posted on PrismHR Hiring.
Bilingual Onsite Retention Coach
Location:
Des Moines, IA
Description:
QPS Employment Group is hiring an Onsite Retention Coach for our office in North Des Moines, IA . We are looking for a passionate individual who is motivated, goal-driven, committed to hard work, and can embrace change. This position is responsible for keeping QPS Associate Employees active and engaged throughout their first week of training and employment to ensure established goals are met and QPS turnover expectations are satisfied. Through early intervention and appropriate support, they are devoted to helping QPS Associate Employees stay motivated while working in temporary employment and focused on their efforts to retain permanent employment with the client. This is a permanent full-time, internal opportunity with QPS. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company. High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary. Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us. Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value. Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves. Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved. Duties: Provide follow-up to QPS Associate Employees after job placement to ensure job retention and the elimination of barriers that may impede job retention Help QPS Associate Employees stay motivated while working in temporary employment and focused on their efforts to retain permanent employment as they transition into customer employment opportunities. Assist in the development and monitoring of OJT with each associates employee Provide one-on-one individual feedback during first week on the job and activities outlined in skill development plan Provide meaningful coaching and follow-up services to associates Monitor and track QPS Associate Employees' feedback and progress utilizing weekly targeted case management including communication and presentations to client and leadership. Assess individuals for additional training and coordinate with client Supervisors and QPS On-site leadership. Ensure that associate employees have access to and are receiving all needed support services Ensure onboarding documentation is current, accurate, thorough and complaint with established policies and procedures Prepare reports related to program activities Requirements: Customer service and administrative experience preferred Knowledge of Microsoft Windows programs (Word, Excel, Outlook) Ability to handle multiple duties in a busy work environment Professional and effective communication skills Ability to troubleshoot/problem solve Benefits: We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.
Company:
QPS Employment Group
Posted:
March 23 on PrismHR Hiring
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More About this Listing: Bilingual Onsite Retention Coach
Bilingual Onsite Retention Coach is a Jobs Bilingual Onsite Retention Job at QPS Employment Group located in Des Moines IA. Find other listings like Bilingual Onsite Retention Coach by searching Oodle for Jobs Bilingual Onsite Retention Jobs.
Bilingual Onsite Retention Coach is a Jobs Bilingual Onsite Retention Job at QPS Employment Group located in Des Moines IA. Find other listings like Bilingual Onsite Retention Coach by searching Oodle for Jobs Bilingual Onsite Retention Jobs.