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Store Manager
Location:
Burnaby
Description:
WHO WE ARE We are Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the Lens Crafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. MAJOR DUTIES & RESPONSIBILITIES Ensure the Lens Crafters team provides unsurpassed Customer Service Provide training and coaching to the team leveraging Company provided programs Analyzes reporting to create and implement action plans to improve store KPIs, including: NPS – Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience Ensures. Visit ListedBuy for more information.
Company:
Essilorluxottica Group
Posted:
April 13 on ListedBuy
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More About this Listing: Store Manager
Store Manager is a Retail Store Manager Job at Essilorluxottica Group located in United States. Find other listings like Store Manager by searching Oodle for Retail Store Manager Jobs.
Store Manager is a Retail Store Manager Job at Essilorluxottica Group located in United States. Find other listings like Store Manager by searching Oodle for Retail Store Manager Jobs.