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Event Manager Part-Time
Location:
Appleton, WI
Description:
Job Summary This position, under the direction of the Event and Concessions Manager, is responsible for ensuring an excellent guest experience while assisting in the execution of events. Primary Functions and Responsibilities Ensure an excellent guest experience as defined by the Fox Cities Performing Arts Center standards. Manage execution of events in a welcoming and professional manner. Review and execute all event information in the Event Management Systems (EMS) including but not limited to; client, event description, anticipated attendance, signage, food, beverage, and accessibility. Supervise scheduled event staff including bartenders, concessions attendants, and valet attendants. Conduct staff meetings to review event policies. Actively enforce the Center's guidelines and policies including but not limited to; health code, liquor license, and safe driving policies. Partner with the event coordinator or event services coordinator for a successful transition as the Center's point of contact for all non-ticketed events. Maintain regular communication with clients before, during, and after all events. Communicate with the house manager as needed to maintain an environment conducive to a successful event. Oversee all cash handling for events for highest level of accuracy, including but not limited to; petty cash, cash reconciliation, and event deposits. Update EMS post-event to reflect any changes occurring during the event execution. Complete post event, cash deposit and other reports as required. Assist the event and concessions manager with administrative duties including but not limited to; developing or documenting policies and procedures, managing product inventory, managing point of sale software, organizing storage spaces, cleaning and maintaining equipment, and event preparation. Create and/or send team communications, including email, intranet, and message boards as needed. Assist in maintaining confidential employee files related to attendance and performance. Assist the event and concessions manager in the training and development of bartenders, concessions attendants, and valet attendants. Secondary Functions Recommend policy, process, and operating procedure improvements to the Event and Concessions Manager. Provide welcoming, professional, and confident assistance to guests throughout the front of house including but not limited to; seating locations, event spaces, restrooms, and ADA services. Actively engage guests to support Center initiatives including but not limited to; seasonal fundraising campaigns. Attend Center meetings and trainings as assigned. Create staff schedules based on the needs of events as directed by the event and concessions manager. Complete and maintain First Aid, CPR, and AED certification. Other duties as assigned. Qualifications High school diploma or equivalency and two years' event service and/or customer service with cash handling experience required. Must be able to acquire and maintain a valid City of Appleton bartending license. Event management and point of sale software experience preferred. All employees are required to be fully vaccinated against COVID-19 and will be required to submit proof of vaccination. Medical or religious accommodation requests may be submitted post-offer pre-employment. Knowledge, Skills, and Abilities Professional and positive demeanor Strong verbal and written communication skills and ability to build trust and relationships Ability to work under pressure in a fast-paced environment Excellent organization skills with ability to problem-solve and prioritize multiple tasks quickly Exceptional attention to detail and demonstrated high accuracy Excellent Microsoft Outlook, Word, and Excel skills Ability to work independently Must be able to work flexible hours including nights, weekends and holidays Able to lift, push, and/or carry at least 30 pounds Able to stand for the duration of an event We welcome the opportunity to support accommodations to achieve equity in our hiring process.
Company:
Fox Cities Performing Arts Center
Posted:
May 1 on PrismHR Hiring
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More About this Listing: Event Manager Part-Time
Event Manager Part-Time is a Advertising & Marketing Event Manager Job at Fox Cities Performing Arts Center located in Appleton WI. Find other listings like Event Manager Part-Time by searching Oodle for Advertising & Marketing Event Manager Jobs.
Event Manager Part-Time is a Advertising & Marketing Event Manager Job at Fox Cities Performing Arts Center located in Appleton WI. Find other listings like Event Manager Part-Time by searching Oodle for Advertising & Marketing Event Manager Jobs.