This listing was posted on HireCentric.
Member Service Representative (onsite) IU Credit Union
Location:
Bloomington, IN
Description:
Not your typical financial institution, IU Credit Union blends leading-edge business practices with a familyatmosphere. We take pride in our Best Places to Work in Indiana and Best Places to Work in Bloomington designations, and in being voted Bloomington's Best Financial Institution for more than fifteen years. We invite you to visit our Career Page to learn why we think you will love working here. Some highlights of IUCU's generous benefit package include: comprehensive, affordable health insurance (medical, prescription, dental,vision, Teledoc); outstanding 401(k) plan with 10% employer contribution;hundreds of professional development opportunities throughout the year,every year; plenteous paid time off (20 paid vacation/holidays your first year),paid parental leave and paid day off to volunteer in the community; company-provided mental health offerings (virtually/electronically/in-person); up to $250reimbursement for diversified wellness options; annual performance incentive(up to 5% of your annual salary); tuition reimbursement up to 3,200 annually;company-paid life insurance...and the opportunity for meaningful workin a not-for-profit organization. Peruse our generous benefit offerings at https://www.iucu.org/careers/index.html IU Credit Union has an opportunity for a Member Service Representative Our Member Service Representatives play a key role in our company and are the face of IU Credit Union within the communities we serve. MSRs build lasting relationships that help us know our members and how we can best help them succeed. RESPONSIBILITIES: Perform for a variety of functions to include processing cash and other transactions, answering questions, researching and resolving routine problems and account issues. Develop rapport and ensure a quality member experience: greet members by name, display a caring attitude, be responsive, timely and accurate with transactions and handle member issues with professionalism and patience. Ascertain member needs and make appropriate referrals (lending, credit card, investment services) that may benefit the member per information gleaned in business transactions and/or conversation. Maintain your professional knowledge and skill set through in-house classes and training, and act with confidence to find answers to member questions. Be responsible for a cash drawer: maintain a balancing record, finding and correcting errors and asking for help in this process as needed Adhere to prescribed security controls and policies and procedures to comply with regulations, protect member and Credit Union assets, and to deter and detect fraudulent activity. Perform daily responsibilities alongside other staff members to maintain the efficient operation and appearance of the branch. QUALIFICATIONS: One or more years of experience interacting with people or customers Basic Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Member service focus with the ability to stay positive in interactions with members and coworkers Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies Ability to understand business processes within the Credit Union Strong organizational skills and detail orientation Ability to work well in a fast-paced environmentOne or more years of experience interacting with people or customers Basic Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Member service focus with the ability to stay positive in interactions with members and coworkers Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies Ability to understand business processes within the Credit Union Strong organizational skills and detail orientation Ability to work well in a fast-paced environment Please Note: To verify eligibility to work in the United States. IU Credit Union participates in E-Verify, an internet-based employment verification system, administered by the U.S. Department of Homeland Security, USCIS, Verification Division and the Social Security Administration. WHAT WE DO A t IU Credit Union, we're passionate about helping our members and the communities where we live and work. For the past 67 years, our mission has remained the same: Creating value for our members, promoting financial well-being and contributing to the betterment of our community. We take pride in being voted Bloomington's Best Financial Institution for twelve years, and in our Best Places to Work in Indiana and Best Places to Work in Bloomington designations. IUCU is a full-service, not-for-profit financial institution serving more than 70,000 members via nine branches across the state. With assets of $1.5 billion, we are among Indiana's largest credit unions. IUCU AND YOU A career at IUCU can take many different paths. An entry level position can lead to opportunities in branch management, IT, accounting, marketing, lending, account & card services, contact center, human resources, investment services, administration, risk management, training, compliance and more. We offer extensive, year-round online and onsite training opportunities and we have a long history of promoting from within the company. If you enjoy the satisfaction that comes from worthwhile work and take pride in a job well done, we invite you to consider a career with us. A position with IU Credit Union is an opportunity to impact lives in a positive and lasting way. We're a member-owned, cooperative financial services company, and everything we do is geared toward improving the lives of our members and community. We help them buy homes, grow businesses, send kids to college and build their futures. At the end of the day, we can feel good about the work we've done. Download our Benefits Brochure at: https://iucu.org/careers/pdf/BENEFITS_OVERVIEW.pdf
Company:
IU Credit Union
Posted:
May 2 on HireCentric
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to HireCentric
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Member Service Representative (onsite) IU Credit Union
Member Service Representative (onsite) IU Credit Union is a Customer Service Service Coordinator Job at IU Credit Union located in Bloomington IN. Find other listings like Member Service Representative (onsite) IU Credit Union by searching Oodle for Customer Service Service Coordinator Jobs.
Member Service Representative (onsite) IU Credit Union is a Customer Service Service Coordinator Job at IU Credit Union located in Bloomington IN. Find other listings like Member Service Representative (onsite) IU Credit Union by searching Oodle for Customer Service Service Coordinator Jobs.