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Sales Administrator
Location:
Waukegan, IL
Description:
At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Stand Up Desk Store brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment. We are currently seeking a qualified Sales Administrator to become a valuable addition to our sales team, contributing to the realization of our goals. In this role, you will function as the primary point of contact for customer inquiries related to products, orders, and tracking, offering essential support to our sales representatives. Your primary focus will be on servicing and managing accounts, involving tasks such as account maintenance, updating customer records, and providing support through various communication channels and portals. Projects, including those completed in Excel, will be part of your responsibilities, along with tasks such as confirming pricing, overseeing order fulfillment, requesting freight quotes, and managing order entries. The ideal candidate for this position possesses a keen attention to detail and a strong ability to problem:solve effectively. ESSENTIAL DUTIES AND Responsibilities: Account Maintenance and Administration: : Conduct comprehensive account maintenance and administrative tasks to support operational efficiency Comprehensive Project Oversight: : Manage the completion of projects, overseeing tasks such as product uploads, portal management, and spreadsheet data entry and manipulation Daily Task Management: : Handle daily tasks such as pricing updates, responding to phone calls, emails, and obtaining freight quotes Order Discrepancy Resolution: : Ensure timely resolution of order discrepancies, maintaining orders pending approval through swift customer communication Order Processing: : Efficiently process and enter orders, ensuring accuracy in both data and invoices Customer Communication: : Proactively reach out to customers for missing information or to address product:related inquiries CRM Record Management: : Create and maintain precise customer records within the CRM system (Salesforce) OTHER DUTIES AND RESPONSIBILITIES: : Interacting with other departments including customer service, purchasing, marketing, accounting, order entry: Other duties and projects as assigned SKILLS AND ABILITIES REQUIRED: stylemargin:bottom:11.0px::Proven work experience as a Sales Administrator or Sales Support Representative:Experience managing customer accounts including pricing, freight quotes and order entry:Excellent organizational and multitasking skills:Attention to detail :High proficiency in problem solving:Strong written and verbal skill EDUCATION AND EXPERIENCE REQUIRED: : 3:5 years sales experience : College degree preferred Computer equipment and level of software requirements: : Intermediate Office Suite (PowerPoint, Word, Excel): Outlook and Teams: Experience using CRM (Salesforce strongly preferred) : Experience using ERP systems (NetSuite preferred) to review sales orders, customer, pricing, sales, product data, etc. Specific Knowledge, licenses, certifications REQUIRED: stylemargin:bottom:11.0px:: None TRAINING REQUIREMENTS: stylemargin:bottom:11.0px:: None PHYSICAL DEMANDS: stylemargin:bottom:11.0px:: None PHYSICAL PROTECTIVE EQUIPMENT: stylemargin:bottom:11.0px:: None WORK ENVIRONMENT: stylemargin:bottom:11.0px:: Hybrid office environment: currently set at two company:directed remote working days. This job de
Posted:
May 11 on Tip Top Job
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More About this Listing: Sales Administrator
Sales Administrator is a Clerical Administrator Job located in Waukegan IL. Find other listings like Sales Administrator by searching Oodle for Clerical Administrator Jobs.
Sales Administrator is a Clerical Administrator Job located in Waukegan IL. Find other listings like Sales Administrator by searching Oodle for Clerical Administrator Jobs.