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Information Technology Tier I Support Specialist
Location:
Ruislip
Description:
We are looking for individuals who want to join our Team at West Ruislip, U. K.! JOB OPENING Title: Information Technology Tier 1 Support Specialist Location: West Ruislip, U. K. Start Date: Immediately Job-Type: Full Time Job Overview Information Technology Tier 1 Support Specialist needed to provide services to the Office of Naval Research Global (ONR Global) personnel. Qualifications Experience & proficiency with commercial software, including Microsoft Office 365 (Word, Power Point, Outlook, Share Point, Teams & Excel) Effective verbal and written communication skills with customers that include senior military, foreign governments, and international partners Responsibilities Include but are not limited to: Provide Tier I Helpdesk services (i. e. trouble-shooting) to users, content management, and Command Leadership. Provide basic technical assistance, help desk resolution and service desk delivery. Support basic customer service issues such as solving usage issues and responding to requests that need IT involvement. Maintains knowledge of software packages (e. g. MS Office, Adobe) and IT infrastructure utilized by ONR Global staff. Act as a liaison between ONR Global staff and Tier 2 or other support desks for ticketing and problem solving Escalate incidents to the One Desk/higher tier if/when issues are unresolved. Supports local IT infrastructure and equipment as part of the CIO team. Maintains awareness of WIFI provision in Blenheim Crescent. Recommends improvements in WIFI provision and hardware to improve WIFI. Implements improvements at CIO direction. Retains a local inventory of IT equipment issued to the office, CIO team, or staff as a part of the larger Property Management effort. Supports conference room and leadership teleconference equipment. Recommends improvements in teleconference equipment. Implements improvements at CIO direction. APPLICATION PROCESS For more information, go to our website. Upload your resume directly. Visit ListedBuy for more information.
Company:
French Consulting
Posted:
May 13 on ListedBuy
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More About this Listing: Information Technology Tier I Support Specialist
Information Technology Tier I Support Specialist is a Other Art & Media Jobs Support Worker Job at French Consulting located in United States. Find other listings like Information Technology Tier I Support Specialist by searching Oodle for Other Art & Media Jobs Support Worker Jobs.
Information Technology Tier I Support Specialist is a Other Art & Media Jobs Support Worker Job at French Consulting located in United States. Find other listings like Information Technology Tier I Support Specialist by searching Oodle for Other Art & Media Jobs Support Worker Jobs.